Cancellation Policy

Last Updated: November 24, 2025

At Dineshprabhu Career Connect, we understand that circumstances may change, and you may need to cancel your course enrollment. This Cancellation Policy outlines the terms, conditions, and procedures for cancelling your enrollment in our courses and services.

Student-Initiated Cancellation

Cancellation Within 7 Days of Enrollment

•You may cancel your enrollment within 7 days of purchase
•You must not have accessed more than 20% of the course content
•Full refund will be processed (minus payment gateway charges, if applicable)
•Refund will be credited to the original payment method within 7-10 business days

Cancellation After 7 Days of Enrollment

•Cancellations requested after 7 days will be evaluated on a case-by-case basis
•Partial refund may be issued (pro-rata basis with 20% administrative fee)
•Refund amount depends on course content accessed and time elapsed
•No refund if more than 50% of the course has been accessed

Non-Cancellable Situations

•Course has been completed or exam date has passed
•Certificate or course completion materials have been issued
•Significant course materials have been downloaded
•Violation of our Terms and Conditions
•Special promotional or discounted courses (non-refundable)

Institute-Initiated Cancellation

Dineshprabhu Career Connect reserves the right to cancel a course due to insufficient enrollment, instructor unavailability, or other unforeseen circumstances. In such cases:

✓You will be notified at least 7 days in advance (when possible)
✓100% full refund of the course fee will be processed
✓Option to transfer to another available course of equal or greater value
✓Alternative: Credit voucher with additional 10% bonus for future courses
✓Refund will be processed within 5-7 business days

How to Cancel Your Enrollment

To cancel your course enrollment, please follow these steps:

1
Submit Cancellation Request
Send an email to Dineshprabhucareerconnect@gmail.com
Include: Your full name, registered email/phone, order ID, course name, and reason for cancellation
2
Acknowledgment
You will receive a confirmation email within 24-48 hours acknowledging your cancellation request
3
Review and Processing
Our team will review your request within 3-5 business days
We may contact you for additional information if needed
4
Final Decision
You will be notified of the approval or denial of your cancellation request
If approved, refund processing timeline will be communicated

Alternative: Course Transfer

Instead of cancelling, you may transfer your enrollment to:

•Another course of equal or lesser value (no additional charge)
•The next batch of the same course (subject to availability)
•Transfer must be requested within the cancellation window
•One-time transfer allowed per enrollment

Special Circumstances

We understand that unexpected situations may arise. Cancellations due to the following circumstances will be considered with flexibility:

•Medical emergencies (medical certificate required)
•Sudden relocation or job change
•Technical issues preventing course access (must be reported within 7 days)
•Natural disasters or force majeure events

*Supporting documentation may be required for processing cancellations under special circumstances.

Need Help with Cancellation?

If you have questions about cancelling your enrollment or need assistance, please contact us:

Email: Dineshprabhucareerconnect@gmail.com

Phone: +91 6383279480

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Related Policies:

Refund Policy Terms & Conditions Privacy Policy

Important Notes:

•All cancellation requests must be submitted in writing via email
•Verbal or phone cancellation requests will not be accepted
•Cancellation is effective only after receiving written confirmation from us
•Continued course access after cancellation request may affect refund eligibility

We reserve the right to modify this cancellation policy at any time. Changes will be effective immediately upon posting to our website. Your continued enrollment after any changes constitutes acceptance of the modified policy. The policy version in effect at the time of your enrollment will apply to your cancellation request.

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Cancellation Policy

Last Updated: November 24, 2025

Student-Initiated Cancellation

Cancellation Within 7 Days of Enrollment

•You may cancel your enrollment within 7 days of purchase
•You must not have accessed more than 20% of the course content
•Full refund will be processed (minus payment gateway charges, if applicable)
•Refund will be credited to the original payment method within 7-10 business days

Cancellation After 7 Days of Enrollment

•Cancellations requested after 7 days will be evaluated on a case-by-case basis
•Partial refund may be issued (pro-rata basis with 20% administrative fee)
•Refund amount depends on course content accessed and time elapsed
•No refund if more than 50% of the course has been accessed

Non-Cancellable Situations

•Course has been completed or exam date has passed
•Certificate or course completion materials have been issued
•Significant course materials have been downloaded
•Violation of our Terms and Conditions
•Special promotional or discounted courses (non-refundable)

Institute-Initiated Cancellation

Dineshprabhu Career Connect reserves the right to cancel a course due to insufficient enrollment, instructor unavailability, or other unforeseen circumstances. In such cases:

✓You will be notified at least 7 days in advance (when possible)
✓100% full refund of the course fee will be processed
✓Option to transfer to another available course of equal or greater value
✓Alternative: Credit voucher with additional 10% bonus for future courses
✓Refund will be processed within 5-7 business days

How to Cancel Your Enrollment

To cancel your course enrollment, please follow these steps:

1
Submit Cancellation Request
Send an email to Dineshprabhucareerconnect@gmail.com
Include: Your full name, registered email/phone, order ID, course name, and reason for cancellation
2
Acknowledgment
You will receive a confirmation email within 24-48 hours acknowledging your cancellation request
3
Review and Processing
Our team will review your request within 3-5 business days
We may contact you for additional information if needed
4
Final Decision
You will be notified of the approval or denial of your cancellation request
If approved, refund processing timeline will be communicated

Alternative: Course Transfer

Instead of cancelling, you may transfer your enrollment to:

•Another course of equal or lesser value (no additional charge)
•The next batch of the same course (subject to availability)
•Transfer must be requested within the cancellation window
•One-time transfer allowed per enrollment

Special Circumstances

We understand that unexpected situations may arise. Cancellations due to the following circumstances will be considered with flexibility:

•Medical emergencies (medical certificate required)
•Sudden relocation or job change
•Technical issues preventing course access (must be reported within 7 days)
•Natural disasters or force majeure events

*Supporting documentation may be required for processing cancellations under special circumstances.

Need Help with Cancellation?

If you have questions about cancelling your enrollment or need assistance, please contact us:

Email: Dineshprabhucareerconnect@gmail.com

Phone: +91 6383279480

Business Hours: Monday - Saturday, 9:00 AM - 6:00 PM IST

Related Policies:

Refund Policy Terms & Conditions Privacy Policy

Important Notes:

•All cancellation requests must be submitted in writing via email
•Verbal or phone cancellation requests will not be accepted
•Cancellation is effective only after receiving written confirmation from us
•Continued course access after cancellation request may affect refund eligibility

Cancellation Policy

Student-Initiated Cancellation

Cancellation Within 7 Days of Enrollment

Cancellation After 7 Days of Enrollment

Non-Cancellable Situations

Institute-Initiated Cancellation

How to Cancel Your Enrollment

Submit Cancellation Request

Acknowledgment

Review and Processing

Final Decision

Alternative: Course Transfer

Special Circumstances

Need Help with Cancellation?

Important Notes:

Dineshprabhu Career Connect

Cancellation Policy

Student-Initiated Cancellation

Cancellation Within 7 Days of Enrollment

Cancellation After 7 Days of Enrollment

Non-Cancellable Situations

Institute-Initiated Cancellation

How to Cancel Your Enrollment

Submit Cancellation Request

Acknowledgment

Review and Processing

Final Decision

Alternative: Course Transfer

Special Circumstances

Need Help with Cancellation?

Important Notes: